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Check the following:

1. Open the Health app on iPhone → go to Sharing → Apps → Somnaro → ensure "Sleep" is toggled on.

2. Make sure your Apple Watch has sleep tracking enabled: iPhone Settings → Health → Sleep → Track Sleep with Apple Watch → On.

3. Wear your Watch to bed. Apple Watch tracks sleep automatically when worn — it does not need to be started manually.

4. Open Somnaro the morning after wearing your Watch to bed. Sleep data typically appears in Health within 15–30 minutes of waking.

If data still isn't appearing, try force-quitting Somnaro and reopening. If the issue persists, email us at hello@somnaro.com.

In the app, go to the Programme tab and tap GP Report. Select your report period (30, 60 or 90 days) and tap Share with my GP. You can also use Quick Share PDF to generate a PDF immediately.

The report is generated entirely on your device. No health data is sent to any server to create it. It is only shared when you explicitly press Share and choose a recipient.

CBT-I — particularly sleep restriction therapy — is intentionally challenging in weeks 2–4. The temporary sleep restriction is a core part of the programme that builds sleep drive and consolidates fragmented sleep. Many women find weeks 2–3 difficult before seeing improvement in weeks 4–6.

If the restriction feels unsafe or is affecting your ability to drive or function at work, ease it by extending your sleep window by 30 minutes. You can adjust your sleep window in Settings → Sleep Window.

If you have concerns about whether CBT-I is appropriate for you, please consult your GP before continuing. Email us at hello@somnaro.com and we can help you adjust the programme.

Because Somnaro stores data locally on your device for privacy, deleting the app also deletes your diary entries and programme progress. We cannot recover this data from our servers as we do not store it there.

If you backed up your iPhone to iCloud before deleting the app, restoring from that backup may recover your Somnaro data. Go to Settings → General → Transfer or Reset iPhone → Restore from iCloud Backup.

Somnaro subscriptions are managed entirely through Apple. To manage or cancel:

1. Open iPhone Settings → tap your name at the top → Subscriptions.
2. Find Somnaro in the list and tap it.
3. Tap Cancel Subscription.

You can also go to the App Store → tap your profile icon → Subscriptions. If you have billing issues, contact Apple Support directly as all payments are processed by Apple.

AI coaching notes unlock after you complete your morning log. If you haven't yet logged this morning, complete your morning diary entry and your coaching note will appear.

If you've completed your log and still aren't seeing coaching notes, try force-quitting and reopening the app. If the issue persists after 24 hours, email hello@somnaro.com with your iOS version and device model.

Currently Somnaro is available for iPhone (iOS 16.0 and later) and Mac (macOS 13.0 or later with Apple M1 chip or later, via the App Store). An Android version is not currently available. If you'd like to be notified if Android support is added, email hello@somnaro.com.